For new organisations or users creating an account with Konfir, there's now wording and logic to deter use of shared inboxes in lieu of personal work accounts.
New employer names in Konsole can now include both letters and numbers.
Verifications now automatically complete after 7 days if at least one activity is connected, or cancel if no activities are connected.
If an applicant actively declines consent in the Government Gateway flow, we'll now handle this gracefully and allow the user to try again if they wish.
If an applicant hasn't connected any available data sources and attempts to submit their verification request, they'll now see a new modal asking them to try one of the data sources again
Our new product, Respond, is now live for verifiers, enabling them to request and manage references on behalf of their applicants with ease.
Email addresses are now matched to an organisation based on their domain, helping identify the correct admin before approval.
Address fields now support any length, allowing more flexibility when entering details.
Users can no longer retry a verification if it was submitted without any connections.
Self employed applicants who do not use an accounting platform can now provide details on how they manage their finances, helping to capture additional insights.
Admins can now review and approve or reject user access requests directly in Konsole. Pending users are clearly shown at the top of the user list, making access requests easier to track and quicker to resolve.
Organisations can now have MFA enabled on their accounts, requiring users to set up a TOTP authenticator app during first login and enter a verification code on each sign in. MFA can be configured per organisation by account admins under "Settings" without affecting others.
Admins can now cancel pending user invitations that have not yet been accepted. Cancelled invites are immediately invalidated and removed from the pending invites section, ensuring they can no longer be used.
Income verification results now include tax data from HMRC, showing tax paid in the current tax year and over the last 12 months
Self employed applicants are now prompted to select their self employment type from a set of options before continuing.
Address fields are now limited to 50 characters to prevent errors.
All reference PDFs now include a link to the Understanding Verification page for easier access to guidance.
Our refreshed help center has been launched and is available on https://help.konfir.com/
Konsole now includes quick links to What’s New, Resources, and Submit Feedback, making it easier to access key information and support.
The Konsole verification page now loads faster, improving performance for all users.