We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.

The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.

We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.

You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.

Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.

A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.

Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.

Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.

Clients can now display their own branding on redirect pages during applicant verifications, creating a more consistent and trusted experience.

Our previous employer search functionality required exact matches for employer names, which can be frustrating for users who might not know the exact spelling or name variations. To address this, we've added fuzzy matching and improved response ranking to improve search accuracy and searchability accommodating  spelling errors and variations in terminology.

Admins can now review and approve or reject user access requests directly in Konsole. Pending users are clearly shown at the top of the user list, making access requests easier to track and quicker to resolve.

Organisations can now have MFA enabled on their accounts, requiring users to set up a TOTP authenticator app during first login and enter a verification code on each sign in. MFA can be configured per organisation by account admins under "Settings" without affecting others.

Admins can now cancel pending user invitations that have not yet been accepted. Cancelled invites are immediately invalidated and removed from the pending invites section, ensuring they can no longer be used.

Income verification results now include tax data from HMRC, showing tax paid in the current tax year and over the last 12 months

Self employed applicants are now prompted to select their self employment type from a set of options before continuing.

Address fields are now limited to 50 characters to prevent errors.

All reference PDFs now include a link to the Understanding Verification page for easier access to guidance.

Our refreshed help center has been launched and is available on https://help.konfir.com/

Konsole now includes quick links to What’s New, Resources, and Submit Feedback, making it easier to access key information and support.

The Konsole verification page now loads faster, improving performance for all users.