We now allow applicants to provide their National Insurance Number up to 2 times before taking them to the next data source if we cannot successfully match it with the Payroll provider.
If an applicant can't, or doesn't want to connect to HMRC, we will ask them what happened.
If the applicant selects "I don't want to connect it" or "other", we'll now show them an extra page that provides additional information on why the HMRC connection is useful & security at Konfir.
We identified that data reported by some employers to HMRC were duplicated. This was particularly common among NHS Trusts. We've now released functionality to merge any duplicate employments from the same employer from HMRC.
We've rolled out a suite of checks on National Insurance Number to maximise data connectivity and conversion rates.
If an invalid National Insurance Number is provided, we'll clear the provided value and ask the applicant to re-enter the correct one in our journey.
We've added 6 banks into our Bank Selection screen that are not supported by Open Banking yet.
When an applicant selects one of these banks, they'll be taken to the next available data source to ensure there are no deadends in the journey.
When creating a verification via API, you can now send through a custom ID per activity.
We'll return the custom ID via the TImeline endpoint to help match verified data with data in your system.
Admins can now review and approve or reject user access requests directly in Konsole. Pending users are clearly shown at the top of the user list, making access requests easier to track and quicker to resolve.
Organisations can now have MFA enabled on their accounts, requiring users to set up a TOTP authenticator app during first login and enter a verification code on each sign in. MFA can be configured per organisation by account admins under "Settings" without affecting others.
Admins can now cancel pending user invitations that have not yet been accepted. Cancelled invites are immediately invalidated and removed from the pending invites section, ensuring they can no longer be used.
Income verification results now include tax data from HMRC, showing tax paid in the current tax year and over the last 12 months
Self employed applicants are now prompted to select their self employment type from a set of options before continuing.
Address fields are now limited to 50 characters to prevent errors.
All reference PDFs now include a link to the Understanding Verification page for easier access to guidance.
Our refreshed help center has been launched and is available on https://help.konfir.com/
Konsole now includes quick links to What’s New, Resources, and Submit Feedback, making it easier to access key information and support.
The Konsole verification page now loads faster, improving performance for all users.