We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.

The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.

We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.

You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.

Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.

A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.

Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.

Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.

Clients can now display their own branding on redirect pages during applicant verifications, creating a more consistent and trusted experience.

Our previous employer search functionality required exact matches for employer names, which can be frustrating for users who might not know the exact spelling or name variations. To address this, we've added fuzzy matching and improved response ranking to improve search accuracy and searchability accommodating  spelling errors and variations in terminology.

Self employed applicants can now upload documents directly during their journey, with support for all file types and responsive design.

Applicants can now have their completed reference sent directly to their email as a PDF attachment.

Phone numbers can now be entered with or without a leading zero, with automatic formatting to ensure they are processed and validated correctly.

The sign up form now shows a countdown when CAPTCHA verification is about to expire, helping users re-verify in time without losing any entered information.

We resolved an issue whereby, for some generated PDFs, avaialble transaction data was not properly rendering

A new Respond Myself option allows applicants to request a reference for themselves and send it directly to their chosen recipient.

If data hasn't been received from HMRC after the applicant returns from the Government Gateway flow, we will count down a timer and check again after 15 seconds to maximise chance of fetching data, rather than assuming data isn't available from HMRC.

Applicants who have connected HMRC can now trigger a fresh data fetch immediately, improving the reliability of retrieving their information.

The Respond request form now includes a dynamic link to help users navigate to the correct page when creating a request for themselves.

The new employer name field in Konsole now includes autocomplete, making it quicker and easier to select the correct employer.