We now allow applicants to provide their National Insurance Number up to 2 times before taking them to the next data source if we cannot successfully match it with the Payroll provider.

If an applicant can't, or doesn't want to connect to HMRC, we will ask them what happened.

If the applicant selects "I don't want to connect it" or "other", we'll now show them an extra page that provides additional information on why the HMRC connection is useful & security at Konfir.

We identified that data reported by some employers to HMRC were duplicated. This was particularly common among NHS Trusts. We've now released functionality to merge any duplicate employments from the same employer from HMRC.

We've rolled out a suite of checks on National Insurance Number to maximise data connectivity and conversion rates.

If an invalid National Insurance Number is provided, we'll clear the provided value and ask the applicant to re-enter the correct one in our journey.

We've added 6 banks into our Bank Selection screen that are not supported by Open Banking yet.

When an applicant selects one of these banks, they'll be taken to the next available data source to ensure there are no deadends in the journey.

When creating a verification via API, you can now send through a custom ID per activity.

We'll return the custom ID via the TImeline endpoint to help match verified data with data in your system.

Self employed applicants can now upload documents directly during their journey, with support for all file types and responsive design.

Applicants can now have their completed reference sent directly to their email as a PDF attachment.

Phone numbers can now be entered with or without a leading zero, with automatic formatting to ensure they are processed and validated correctly.

The sign up form now shows a countdown when CAPTCHA verification is about to expire, helping users re-verify in time without losing any entered information.

We resolved an issue whereby, for some generated PDFs, avaialble transaction data was not properly rendering

A new Respond Myself option allows applicants to request a reference for themselves and send it directly to their chosen recipient.

If data hasn't been received from HMRC after the applicant returns from the Government Gateway flow, we will count down a timer and check again after 15 seconds to maximise chance of fetching data, rather than assuming data isn't available from HMRC.

Applicants who have connected HMRC can now trigger a fresh data fetch immediately, improving the reliability of retrieving their information.

The Respond request form now includes a dynamic link to help users navigate to the correct page when creating a request for themselves.

The new employer name field in Konsole now includes autocomplete, making it quicker and easier to select the correct employer.