Resolved a problem where some applicants were stuck on the payroll consent page due to the spinner not displaying on the continue button.
Applicants now see a confirmation screen when their bank has been successfully connected.
Income verification now only returns HMRC employments that are current or have income in the current tax year.
The sign in page has been refreshed with an improved design for a cleaner and more consistent experience.
Resolved a problem that caused some applicants to get stuck after submitting their address in the payroll information step.
Applicants are now only asked to provide a single address, with the option to re-enter it if needed.
We’ve made performance improvements to the applicant journey, reducing load times and making the process quicker from start to finish.
Users can now view monthly income amounts directly in Konsole for easier review of verification results.
Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.
First-time users now see a guided product tour in Konsole to help them get started with employment verification.
For new organisations or users creating an account with Konfir, there's now wording and logic to deter use of shared inboxes in lieu of personal work accounts.
New employer names in Konsole can now include both letters and numbers.
Verifications now automatically complete after 7 days if at least one activity is connected, or cancel if no activities are connected.
If an applicant actively declines consent in the Government Gateway flow, we'll now handle this gracefully and allow the user to try again if they wish.
If an applicant hasn't connected any available data sources and attempts to submit their verification request, they'll now see a new modal asking them to try one of the data sources again
Our new product, Respond, is now live for verifiers, enabling them to request and manage references on behalf of their applicants with ease.
Email addresses are now matched to an organisation based on their domain, helping identify the correct admin before approval.
Address fields now support any length, allowing more flexibility when entering details.
Users can no longer retry a verification if it was submitted without any connections.
Self employed applicants who do not use an accounting platform can now provide details on how they manage their finances, helping to capture additional insights.