Self employed applicants can now upload documents directly during their journey, with support for all file types and responsive design.

Applicants can now have their completed reference sent directly to their email as a PDF attachment.

Phone numbers can now be entered with or without a leading zero, with automatic formatting to ensure they are processed and validated correctly.

The sign up form now shows a countdown when CAPTCHA verification is about to expire, helping users re-verify in time without losing any entered information.

We resolved an issue whereby, for some generated PDFs, avaialble transaction data was not properly rendering

A new Respond Myself option allows applicants to request a reference for themselves and send it directly to their chosen recipient.

If data hasn't been received from HMRC after the applicant returns from the Government Gateway flow, we will count down a timer and check again after 15 seconds to maximise chance of fetching data, rather than assuming data isn't available from HMRC.

Applicants who have connected HMRC can now trigger a fresh data fetch immediately, improving the reliability of retrieving their information.

The Respond request form now includes a dynamic link to help users navigate to the correct page when creating a request for themselves.

The new employer name field in Konsole now includes autocomplete, making it quicker and easier to select the correct employer.

Resolved a problem where some applicants were stuck on the payroll consent page due to the spinner not displaying on the continue button.

Applicants now see a confirmation screen when their bank has been successfully connected.

Income verification now only returns HMRC employments that are current or have income in the current tax year.

The sign in page has been refreshed with an improved design for a cleaner and more consistent experience.

Resolved a problem that caused some applicants to get stuck after submitting their address in the payroll information step.

Applicants are now only asked to provide a single address, with the option to re-enter it if needed.

We’ve made performance improvements to the applicant journey, reducing load times and making the process quicker from start to finish.

Users can now view monthly income amounts directly in Konsole for easier review of verification results.

Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.

First-time users now see a guided product tour in Konsole to help them get started with employment verification.