We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.

The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.

We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.

You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.

Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.

A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.

Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.

Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.

Clients can now display their own branding on redirect pages during applicant verifications, creating a more consistent and trusted experience.

Our previous employer search functionality required exact matches for employer names, which can be frustrating for users who might not know the exact spelling or name variations. To address this, we've added fuzzy matching and improved response ranking to improve search accuracy and searchability accommodating  spelling errors and variations in terminology.

Resolved a problem where some applicants were stuck on the payroll consent page due to the spinner not displaying on the continue button.

Applicants now see a confirmation screen when their bank has been successfully connected.

Income verification now only returns HMRC employments that are current or have income in the current tax year.

The sign in page has been refreshed with an improved design for a cleaner and more consistent experience.

Resolved a problem that caused some applicants to get stuck after submitting their address in the payroll information step.

Applicants are now only asked to provide a single address, with the option to re-enter it if needed.

We’ve made performance improvements to the applicant journey, reducing load times and making the process quicker from start to finish.

Users can now view monthly income amounts directly in Konsole for easier review of verification results.

Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.

First-time users now see a guided product tour in Konsole to help them get started with employment verification.