For new organisations or users creating an account with Konfir, there's now wording and logic to deter use of shared inboxes in lieu of personal work accounts.
New employer names in Konsole can now include both letters and numbers.
Verifications now automatically complete after 7 days if at least one activity is connected, or cancel if no activities are connected.
If an applicant actively declines consent in the Government Gateway flow, we'll now handle this gracefully and allow the user to try again if they wish.
If an applicant hasn't connected any available data sources and attempts to submit their verification request, they'll now see a new modal asking them to try one of the data sources again
Our new product, Respond, is now live for verifiers, enabling them to request and manage references on behalf of their applicants with ease.
Email addresses are now matched to an organisation based on their domain, helping identify the correct admin before approval.
Address fields now support any length, allowing more flexibility when entering details.
Users can no longer retry a verification if it was submitted without any connections.
Self employed applicants who do not use an accounting platform can now provide details on how they manage their finances, helping to capture additional insights.
We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.
The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.
We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.
You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.
Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.
A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.
Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.
Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.
Clients can now display their own branding on redirect pages during applicant verifications, creating a more consistent and trusted experience.
Our previous employer search functionality required exact matches for employer names, which can be frustrating for users who might not know the exact spelling or name variations. To address this, we've added fuzzy matching and improved response ranking to improve search accuracy and searchability accommodating spelling errors and variations in terminology.