For new organisations or users creating an account with Konfir, there's now wording and logic to deter use of shared inboxes in lieu of personal work accounts.
New employer names in Konsole can now include both letters and numbers.
Verifications now automatically complete after 7 days if at least one activity is connected, or cancel if no activities are connected.
If an applicant actively declines consent in the Government Gateway flow, we'll now handle this gracefully and allow the user to try again if they wish.
If an applicant hasn't connected any available data sources and attempts to submit their verification request, they'll now see a new modal asking them to try one of the data sources again
Our new product, Respond, is now live for verifiers, enabling them to request and manage references on behalf of their applicants with ease.
Email addresses are now matched to an organisation based on their domain, helping identify the correct admin before approval.
Address fields now support any length, allowing more flexibility when entering details.
Users can no longer retry a verification if it was submitted without any connections.
Self employed applicants who do not use an accounting platform can now provide details on how they manage their finances, helping to capture additional insights.
We’ve been returning Undeclared Employments for some time already, but we’ll now alert you to these more prominently. This means you could issue a reference request for those undeclared employments that were potentially concealed to avoid a new employer receiving adverse information in a reference.
Previously, the downloadable PDF report was only available when the verification was completed. Now, you can access and download the PDF at any stage during the verification.
We've rolled out a new insight, helping you to Identify mismatches between applicant-declared data and company trading date data from our Employer Database.
This insight checks 100% of your employments, regardless of verification journey conversion: it does not require the user to interact with Konfir because data is checked against information from sources including Companies House
When we identify a mismatch between the employer name declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is typically returned when the two employer names are similar, and a 'major discrepancy' is typically returned when the two employer names are completely different.
When applicants return to Konfir from Government Gateway after connecting to HMRC, it can sometimes take a few seconds for us to receive the HMRC data. We've now added a countdown to the loading screen to make this process better known by applicants and to ensure they know that nothing has gone wrong.
When we identify a mismatch between the start or the end date declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is returned for any difference of 28 days or less, and a 'major discrepancy' is returned for any difference of over 28 days.
We've released a new Gap in Employment Insight, informing you when someone is likely to be in Education. This is possible through automated idnetification of student loan paymentsreceived by the applicant.
We're starting to roll out the first version of our Self Employment verification solution. Now, you can send a new activity type 'Self Employment'. When a period of self employment is sent, we'll ask the applicant which accounting platform they use to manage their finances and if they can connect it.
To initiate the connection with HMRC, we need to first check the applicant is a UK taxpayer. We do this by sending information such as the National Insurance Number and Date of Birth to HMRC.
If we cannot find the applicant with the details provided, they will now be able to re-enter their NI Number and DOB in the Konfir UX.
When Open Banking is used as one of the data sources to verify an Employment on the Timeline, we now return the Latest Payment Date for that employment, alongside the Start Date and the End Date.