Resolved a problem where some applicants were stuck on the payroll consent page due to the spinner not displaying on the continue button.
Applicants now see a confirmation screen when their bank has been successfully connected.
Income verification now only returns HMRC employments that are current or have income in the current tax year.
The sign in page has been refreshed with an improved design for a cleaner and more consistent experience.
Resolved a problem that caused some applicants to get stuck after submitting their address in the payroll information step.
Applicants are now only asked to provide a single address, with the option to re-enter it if needed.
We’ve made performance improvements to the applicant journey, reducing load times and making the process quicker from start to finish.
Users can now view monthly income amounts directly in Konsole for easier review of verification results.
Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.
First-time users now see a guided product tour in Konsole to help them get started with employment verification.
We’ve been returning Undeclared Employments for some time already, but we’ll now alert you to these more prominently. This means you could issue a reference request for those undeclared employments that were potentially concealed to avoid a new employer receiving adverse information in a reference.
Previously, the downloadable PDF report was only available when the verification was completed. Now, you can access and download the PDF at any stage during the verification.
We've rolled out a new insight, helping you to Identify mismatches between applicant-declared data and company trading date data from our Employer Database.
This insight checks 100% of your employments, regardless of verification journey conversion: it does not require the user to interact with Konfir because data is checked against information from sources including Companies House
When we identify a mismatch between the employer name declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is typically returned when the two employer names are similar, and a 'major discrepancy' is typically returned when the two employer names are completely different.
When applicants return to Konfir from Government Gateway after connecting to HMRC, it can sometimes take a few seconds for us to receive the HMRC data. We've now added a countdown to the loading screen to make this process better known by applicants and to ensure they know that nothing has gone wrong.
When we identify a mismatch between the start or the end date declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is returned for any difference of 28 days or less, and a 'major discrepancy' is returned for any difference of over 28 days.
We've released a new Gap in Employment Insight, informing you when someone is likely to be in Education. This is possible through automated idnetification of student loan paymentsreceived by the applicant.
We're starting to roll out the first version of our Self Employment verification solution. Now, you can send a new activity type 'Self Employment'. When a period of self employment is sent, we'll ask the applicant which accounting platform they use to manage their finances and if they can connect it.
To initiate the connection with HMRC, we need to first check the applicant is a UK taxpayer. We do this by sending information such as the National Insurance Number and Date of Birth to HMRC.
If we cannot find the applicant with the details provided, they will now be able to re-enter their NI Number and DOB in the Konfir UX.
When Open Banking is used as one of the data sources to verify an Employment on the Timeline, we now return the Latest Payment Date for that employment, alongside the Start Date and the End Date.