We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.
The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.
We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.
You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.
Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.
A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.
Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.
Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.
Clients can now display their own branding on redirect pages during applicant verifications, creating a more consistent and trusted experience.
Our previous employer search functionality required exact matches for employer names, which can be frustrating for users who might not know the exact spelling or name variations. To address this, we've added fuzzy matching and improved response ranking to improve search accuracy and searchability accommodating spelling errors and variations in terminology.
We’ve been returning Undeclared Employments for some time already, but we’ll now alert you to these more prominently. This means you could issue a reference request for those undeclared employments that were potentially concealed to avoid a new employer receiving adverse information in a reference.
Previously, the downloadable PDF report was only available when the verification was completed. Now, you can access and download the PDF at any stage during the verification.
We've rolled out a new insight, helping you to Identify mismatches between applicant-declared data and company trading date data from our Employer Database.
This insight checks 100% of your employments, regardless of verification journey conversion: it does not require the user to interact with Konfir because data is checked against information from sources including Companies House
When we identify a mismatch between the employer name declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is typically returned when the two employer names are similar, and a 'major discrepancy' is typically returned when the two employer names are completely different.
When applicants return to Konfir from Government Gateway after connecting to HMRC, it can sometimes take a few seconds for us to receive the HMRC data. We've now added a countdown to the loading screen to make this process better known by applicants and to ensure they know that nothing has gone wrong.
When we identify a mismatch between the start or the end date declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is returned for any difference of 28 days or less, and a 'major discrepancy' is returned for any difference of over 28 days.
We've released a new Gap in Employment Insight, informing you when someone is likely to be in Education. This is possible through automated idnetification of student loan paymentsreceived by the applicant.
We're starting to roll out the first version of our Self Employment verification solution. Now, you can send a new activity type 'Self Employment'. When a period of self employment is sent, we'll ask the applicant which accounting platform they use to manage their finances and if they can connect it.
To initiate the connection with HMRC, we need to first check the applicant is a UK taxpayer. We do this by sending information such as the National Insurance Number and Date of Birth to HMRC.
If we cannot find the applicant with the details provided, they will now be able to re-enter their NI Number and DOB in the Konfir UX.
When Open Banking is used as one of the data sources to verify an Employment on the Timeline, we now return the Latest Payment Date for that employment, alongside the Start Date and the End Date.