Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.

First-time users now see a guided product tour in Konsole to help them get started with employment verification.

We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.

The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.

We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.

You can now see self employment listed as its own activity type. Activities declared as self employed or self employment will be automatically categorised accordingly.

Employment activities with an employer name matching common self employment terms are now automatically treated as self employment.

A new insight highlights short periods where no income was received, helping to identify gaps between activities more clearly.

Applicants who were interrupted by HMRC downtime will now receive an email once the service is available again, with a link to resume their verification.

Applicants will now see a clear message if HMRC is undergoing scheduled maintenance. Where other data sources are available they can continue with those, and where HMRC is the only option they will be informed that they cannot proceed at this time.