The sign in page has been refreshed with an improved design for a cleaner and more consistent experience.

Resolved a problem that caused some applicants to get stuck after submitting their address in the payroll information step.

Applicants are now only asked to provide a single address, with the option to re-enter it if needed.

We’ve made performance improvements to the applicant journey, reducing load times and making the process quicker from start to finish.

Users can now view monthly income amounts directly in Konsole for easier review of verification results.

Applicants who decline consent in the HMRC flow can now retry straight away, with the option to provide a reason and reconnect, instead of waiting for the previous delay.

First-time users now see a guided product tour in Konsole to help them get started with employment verification.

We've added a number of new, and improved existing, product personas. These personas have been built to allow testing of different features within the platform and provides you with multiple possibilities in terms of what data can be returned by our employment and income verification process.

The interface now automatically adjusts font colours when contrast is too low, ensuring text remains clear and readable in all configurations.

We’ve refreshed the sign up process with clearer guidance, improved validation, and a smoother flow from account creation to getting started, making it easier to join and get set up.