CAse STudy

Streamlining BS7858 Screening with Mitie

Challenge

Mitie Leverages instant Employment & Gap in Employment checks via Konfir to quickly and compliantly screen security staff

The problem

For years, Mitie - the UK’s leading security provider - used the traditional methods for employment checks but recently had been looking for a way to optimise its processes to enhance the candidate journey and reduce turnaround times. In came Konfir to help them quickly and compliantly screen security staff

The outcome

Time to screen in Mitie is at an all time best, with time to screen reducing from over 12 days to under 5 days. As Mitie started to roll out Konfir, candidate conversion improved every single month. 

80% of candidates invited to use Konfir by Mitie consented to using Konfir to evidence their employment history. All of these candidates were comfortable providing access to at least one of Open Banking, Payroll, and/or HMRC. 

Utilising Konfir, Mitie believe they have industry leading turnaround times for compliant BS7858 screening.

“I am really pleased that as a business we have taken this fantastic step to use the Konfir solution as it is a game changer for us. To reduce our screening time down to three days is something we have been crying out for years for. Konfir helps us reduce our fall out rate mid process and puts us ahead of our competition.

I am not on my own - every recruiting manager has said this is an excellent addition to our business. We are looking forward in some many ways to Konfir helping to continue to reduce our turnaround times”

Nigel Coates
Regional Director, Mitie
Candidate Turn Around Times

Mitie has seen response times reduce from days and weeks to minutes and hours by adopting Konfir. While data is immediately available when a candidate consents to sharing their data, there is a short delay between a link being sent to, and being used by the candidate

All age groups are happy to use Konfir

Conversion rate by age demographic

87%
Under age 25
84%
Age 25 - 35
81%
Age 35 - 50
72%
Over age 50

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