Most HR teams spend too much time handling inbound reference requests. They arrive in inboxes, go to the wrong person, or sit waiting for someone to reply. Respond was designed to fix that - a simple, secure way for employers to fulfil these requests automatically through a dedicated landing page, providing teams with full, verified references for each applicant.
Now, with the Respond Directory, the process gets even simpler. The Directory allows HR teams to find and send reference requests directly for top UK employers without needing an email address or manual lookup. Every request is routed securely through Respond, with the applicant’s consent, ensuring accuracy, compliance and speed.
Respond replaces outdated, inbox-based referencing with a process that’s built for today’s world of data protection and automation. Each participating employer has a branded landing page, where HR teams are directed to submit reference requests securely. The employer’s HR or operations team never needs to handle the data - references are verified automatically using Konfir’s trusted employment data sources, including Open Banking, Payroll & HMRC.
This saves time, removes sensitive information from inboxes, and ensures every reference is handled consistently. For employers, that means fewer interruptions, lower admin costs and complete visibility across all inbound requests.
The Respond Directory makes it easier than ever to start using Respond. For requestors, it provides a central place to find the right employer instantly (or request that Konfir set up a page for a different employer if it doesn’t yet exist), and send a reference request securely.
For employers, it means being discoverable in a trusted, secure network - not through emails or ad hoc requests, but through a verified channel that manages consent and compliance from the outset.
Every request submitted via the Directory is processed through the same streamlined Respond journey, ensuring consistency and reliability for both sides.
With Respond and the Respond Directory, referencing becomes faster, safer and simpler. HR teams no longer need to manually review or reply to reference requests, HR teams gain a reliable way to request information, and applicants experience quicker turnaround times.
Together, they redefine how reference checks are handled. Turning what used to be a manual, fragmented process into one smooth, secure, and connected experience.
🔗 Explore the Respond Directory.
