We've rolled out a new insight, helping you to Identify mismatches between applicant-declared data and company trading date data from our Employer Database.
This insight checks 100% of your employments, regardless of verification journey conversion: it does not require the user to interact with Konfir because data is checked against information from sources including Companies House
When we identify a mismatch between the employer name declared by the applicant and what has been verified by Konfir, you will now be alerted to this via the Konsole.
A 'minor discrepancy' is typically returned when the two employer names are similar, and a 'major discrepancy' is typically returned when the two employer names are completely different.
When applicants return to Konfir from Government Gateway after connecting to HMRC, it can sometimes take a few seconds for us to receive the HMRC data. We've now added a countdown to the loading screen to make this process better known by applicants and to ensure they know that nothing has gone wrong.