Konsole now includes quick links to What’s New, Resources, and Submit Feedback, making it easier to access key information and support.
The Konsole verification page now loads faster, improving performance for all users.
Self employed applicants can now upload documents directly during their journey, with support for all file types and responsive design.
Applicants can now have their completed reference sent directly to their email as a PDF attachment.
Phone numbers can now be entered with or without a leading zero, with automatic formatting to ensure they are processed and validated correctly.
The sign up form now shows a countdown when CAPTCHA verification is about to expire, helping users re-verify in time without losing any entered information.
We resolved an issue whereby, for some generated PDFs, avaialble transaction data was not properly rendering
A new Respond Myself option allows applicants to request a reference for themselves and send it directly to their chosen recipient.
If data hasn't been received from HMRC after the applicant returns from the Government Gateway flow, we will count down a timer and check again after 15 seconds to maximise chance of fetching data, rather than assuming data isn't available from HMRC.
Applicants who have connected HMRC can now trigger a fresh data fetch immediately, improving the reliability of retrieving their information.