We resolved an issue whereby, for some generated PDFs, avaialble transaction data was not properly rendering
A new Respond Myself option allows applicants to request a reference for themselves and send it directly to their chosen recipient.
If data hasn't been received from HMRC after the applicant returns from the Government Gateway flow, we will count down a timer and check again after 15 seconds to maximise chance of fetching data, rather than assuming data isn't available from HMRC.
Applicants who have connected HMRC can now trigger a fresh data fetch immediately, improving the reliability of retrieving their information.
The Respond request form now includes a dynamic link to help users navigate to the correct page when creating a request for themselves.
The new employer name field in Konsole now includes autocomplete, making it quicker and easier to select the correct employer.
For new organisations or users creating an account with Konfir, there's now wording and logic to deter use of shared inboxes in lieu of personal work accounts.
New employer names in Konsole can now include both letters and numbers.
Verifications now automatically complete after 7 days if at least one activity is connected, or cancel if no activities are connected.
If an applicant actively declines consent in the Government Gateway flow, we'll now handle this gracefully and allow the user to try again if they wish.